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Tiara Labuan Hotel, Labuan
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Key details
About the Hotel
Jalan Tanjung Batu,
Labuan,
Malaysia,
87007,
Labuan Federal Territory
Tiara Labuan Hotel is a 4-star establishment located off the coast of Borneo. The hotel offers luxurious amenities and easy access to some of the world's richest coral and fishing grounds. It is known for its beautiful views of Tiara Beach and nearby Papan Island. This hotel also reflects Labuan's rich historical background as a duty-free shopping haven.
Location
Tiara Labuan Hotel is conveniently located just 3 miles from Labuan and close to key attractions such as An'Nur Jamek Mosque and Financial Park. The hotel provides complimentary shuttle services to and from the airport and ferry terminals. Guests can easily explore the surrounding areas, including natural attractions like Pulau Rusukan Besar and the Labuan Marine Museum.
Rooms
The hotel features 89 air-conditioned rooms equipped with modern amenities such as LED televisions, refrigerators, and complimentary Wi-Fi. Certain units include private balconies, providing guests with stunning views of the gardens or sea. Additionally, the rooms offer private bathrooms fitted with shower/tub combinations and complimentary toiletries. Some larger accommodations, such as apartments and villas, are available for families or groups, featuring multiple bedrooms and kitchen facilities.
Eat & Drink
Guests can choose from three onsite restaurants, including The Grill, which specializes in Chinese cuisine. The hotel's dining venues include a poolside location, allowing guests to enjoy meals with a scenic backdrop. For a relaxing atmosphere, guests can visit one of the two bars/lounges for a drink. Seasonal offerings such as a buffet during Ramadan and set Sahur meals at Grill Restaurant are also available.
Leisure & Business
Recreational amenities include a year-round outdoor pool and a fitness center, as well as sauna and steam room facilities. Guests can use the barbecue grills for casual dining experiences. For business travelers, the hotel offers a business center and concierge services to meet individual needs. Security features include a fire extinguisher, smoke detector, and first aid kit to ensure guest safety.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Meals!
The meals at the hotel were fantastic, perfectly cooked and reasonably priced, making dining a delight.view full review
Refreshing Pool!
The pool area provided a wonderful oasis for relaxation, with family-friendly vibes and a great atmosphere.view full review
Spacious Comfort!
Staying in a spacious room with a beautiful ocean view was incredible—having a comfortable sofa and balcony made it even better.view full review
Welcoming Villa!
We were thrilled to be upgraded to a lovely three-room villa, complete with all amenities ready upon arrival, making us feel right at home.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Diving
Snorkeling
Golf course
Pool tables
Fishing
Guest Parking
Shared kitchen
Electric kettle
Dryer
Services
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Grocery shopping service
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Dinner
Packed lunches
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Spa & Leisure
Swimming pool
Beach access
Sun loungers
Karaoke
Live entertainment
Night club
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Shared kitchen
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Jalan Tanjung Batu,
Labuan,
Malaysia,
87007,
Labuan Federal Territory
Map view
Jalan Tanjung Batu,
Labuan,
Malaysia,
87007,
Labuan Federal Territory
City landmarks
Kompleks Sukan Air Antarabangsa Labuan
Labuan Marine Museum
4200 ft
Cemetery
Labuan War Cemetery
3400 ft
Events
Labuan International Sea Sports Complex
3000 ft
Mall
Financial Park
5000 ft
Museums
Labuan Museum
1.2
mi
Bandar Labuan
Labuan Beach
2200 ft
Mosque
An'Nur Jamek Mosque
1.3
mi
Labuan Botanical Garden
Taman Botanical Labuan
1.2
mi
War Memorial
2100 ft
Golf Course
Labuan Golf Club
2100 ft
Jalan Tanjung Purun
Labuan Clock Tower
3100 ft
Clock Tower
3100 ft
Island
Pulau Papan
1.6
mi
Market
Labuan Square
1.2
mi
Church
Church of the Blessed Sacrament
3400 ft
Sikh Temple
3700 ft
Jalan Merdeka
Dataran Labuan
1.3
mi
Labuan Botanical Garden
3900 ft
Skate park
4000 ft
Supermarket
4700 ft
The commonwealth war grave
4800 ft
Masjid An'nur
4900 ft
Tonight Entertainment Centre
1.1
mi
Marina
Labuan Public Marina
1.4
mi
Pulau Rusukan Besar
1.8
mi
Taman Muhibbah
1.5
mi
Manila
1.2
mi
Havana
1.2
mi
Tip Top
1.3
mi
Temple
Chinese Temple
1.4
mi
Nearby
Bandar Labuan
Labuan Beach
700 ft
Restaurants
The Grill at Tiara Labuan
900 ft
Jalan Tanjung Batu
Tiara Seafood Restaurant
1300 ft
Tiara Seafood Restaurant Tiara Seafood Restaurant Jalan Tanjung Batu Jalan Tanjung Batu
Mawilla Yacht Club Restaurant
1700 ft
Jalan Tanjung Batu
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Spacious rooms
Maintenance issues
Lackluster dining
7.2/10
Very good
Rooms
6.4
Location
7.6
Service
8.5
Dining
6.7
Guest reviews
7.2/10
based on 10 review
7.6
7.6/10based on 190 review
Moses
United States of America,
August
2024
6.6/10
I found the hotel to be quite spacious and offered good value for the price, with rooms that felt like a whole villa. The location is a bit far from the city center, but it's nice to be close to the food court for some local cuisine. The service was friendly and helpful, but the dining options could use some improvement, especially for breakfast.
Rooms
7.0
The rooms were huge and felt like a whole villa, consisting of three rooms, a kitchen, and two bathrooms. While they could use some renovation, they were perfectly acceptable for the price.
Service
9.0
The staff were polite and very helpful, from the housekeeping to the hotel manager, making my stay pleasant.
Location
6.0
The hotel is a little out of the way from Labuan city center, but close to the Labuan food court where I enjoyed trying local dishes.
Dining
5.0
Dining could be improved, especially for tourists not accustomed to local dishes for breakfast; some options felt stale.
Facilities
6.0
The facilities were adequate, but nothing extraordinary.
Henry
United States of America,
August
2024
6.4/10
The hotel offers spacious rooms and friendly staff, making for a comfortable stay. However, I faced quite a few maintenance issues in the room that need to be addressed. The location is beautiful, with stunning views, although it is a bit out of the way. Overall, it has potential but definitely needs some updates and better service to reach its full value.
Rooms
5.0
The rooms are huge, which is definitely a bonus, but I experienced several issues such as a malfunctioning shower, flickering lights, and an air conditioning unit that had a strange smell. Additionally, towels were only provided after multiple reminders. It really needs renovation.
Service
8.0
The staff were very friendly and helpful, showing great patience during our stay. They offered various services like laundry and room service, which was appreciated.
Location
7.0
The hotel is conveniently close to the main town and offers amazing views of the beach, even though it's a little out of the way. It’s also right next to a war cemetery, which was a unique aspect of my stay.
Dining
6.0
Dining was decent, with a good variety of options, but it could be improved, especially for tourists who may not be accustomed to the types of dishes served, especially during lunch.
Facilities
6.0
While the facilities seemed adequate, the overall appearance feels dated and in need of care. I believe some updates could enhance the experience significantly.
Benjamin
United States of America,
July
2024
7.6/10
I had a mixed experience at this hotel. On one hand, the location is great with stunning beach views and a lovely pool. The staff was incredibly welcoming and the breakfast was superb. On the downside, I faced several issues with the room including a malfunctioning shower and a smelly air conditioning unit. While it was spacious, the maintenance issues left me wanting more.
Rooms
5.0
My room was spacious and had a lovely ambiance, but I ran into several issues like the shower malfunctioning, doors out of their hinges, and flickering lights. The aircon had a strange smell too, which was disappointing.
Service
9.0
The staff was very friendly and quick to address my concerns. They offered a range of services, including room service and housekeeping, which made my stay more comfortable.
Location
8.0
The location is convenient and close to the main town, plus it offers some amazing views of the beach. However, it's a bit of a distance from Labuan city centre, which might be inconvenient for some.
Dining
9.0
Breakfast was truly amazing with a great variety of options. I really enjoyed the atmosphere in the dining area, which added to the overall experience.
Facilities
7.0
The facilities were decent with a lovely pool area, which I really enjoyed. However, I wish the other amenities were better maintained.
Chris
United States of America,
July
2024
8.4/10
I had a pleasant stay at the hotel, thanks to the lovely pool and welcoming staff. However, there were some maintenance issues with the shower and air conditioning that detracted from the experience. While being a bit out of the center was fine, the shuttle service provided was a nice touch. Overall, I'd say it's a decent stay with potential for improvements.
Rooms
8.0
The rooms were excellent, although the air conditioner was quite warm when I first arrived. Mr Anderah was very helpful in addressing this.
Service
9.0
The service was nice and friendly, with the staff being very helpful. They really knew their duties and made sure our needs were met.
Location
8.0
The hotel is conveniently close to the main town and has some amazing views of the beach, which I absolutely loved.
Dining
8.0
The dining options were great, offering a wide selection of delicious food. I particularly enjoyed the breakfast spread, although it could have included a bit more British fare.
Facilities
9.0
The pool area was lovely and well-maintained, making it a great spot to relax.
Walter
United States of America,
May
2024
7.4/10
The hotel has some great advantages like a stunning sea view from the room and a lovely balcony to enjoy it from. The staff was incredibly welcoming and provided excellent service throughout my stay. However, I did face some issues with cleanliness and the maintenance of the bathtub, which affected my experience a bit. Overall, it still offered a charming atmosphere with a beautiful location overlooking the beach.
Rooms
6.0
I enjoyed the lovely sea view from my room and the spacious balcony, but I was disappointed to find the room filled with dust. Additionally, I had trouble with the bathtub since it had no hot water and the plug wasn't working, which required maintenance to fix.
Service
8.0
The staff was very friendly and handled my complaints effectively. Azleenda, in particular, was a standout and made my stay more enjoyable.
Location
9.0
The location is conveniently close to the main town, which made it easy to explore the area. The amazing views of the beach were a definite plus.
Dining
7.0
The dining options were decent, but improvements could be made in terms of variety. Local fish was on the menu, which I appreciated, but I think they could explore more diverse choices.
Facilities
7.0
The amenities overall were good but could use some attention, especially the cleanliness. The pool area was nice and created a relaxed vibe.
James
United States of America,
May
2024
7.6/10
The hotel lived up to my expectations with comfortable rooms and a lovely pool area. The staff were incredibly welcoming and provided excellent service throughout my stay. However, the location is a bit far from Labuan city center, which may not be ideal for everyone. Overall, it's a great value for money with spacious accommodations and good amenities.
Rooms
8.0
I stayed in a spacious room that was clean and comfortable. It even had a small kitchen, which was a thoughtful touch for those wanting to cook.
Service
9.0
The service was top-notch, from the housekeeping team to the restaurant staff. Everyone was friendly and very accommodating, making my stay enjoyable.
Location
7.0
While the location is relaxing and away from the hustle of Labuan city center, it may discourage those who prefer being closer to restaurants and attractions.
Dining
6.0
The dining options were hit-or-miss; while some dishes were of good quality, others didn't quite meet my expectations in terms of taste. A bit more variety would be appreciated.
Facilities
8.0
The hotel had great amenities, including a lovely pool that was well-maintained. It made for a relaxing atmosphere during my stay.
Phyllis
United States of America,
April
2024
5.6/10
I had a mixed experience at the hotel. On one hand, the location was convenient for exploring local cuisine, and the staff were friendly and helpful. However, the rooms were quite dusty and in need of an upgrade. The dining options were somewhat limited compared to what I expected. Overall, while there were some good points, it definitely wasn't ideal, especially for the price I paid.
Rooms
5.0
The rooms were quite dated and had a lot of dust. They really need some upgrading.
Service
7.0
The service was above average; the staff were polite and friendly, though the front desk could improve their professionalism.
Location
6.0
The hotel is in a decent spot, close to the Labuan food court where you can try local delicacies, but it’s a bit out of the way from other attractions.
Dining
5.0
Dining here was nice, but I noticed that the choices were fewer than before.
Facilities
6.0
Facilities were adequate but nothing particularly standout, which made my stay less enjoyable.
Florence
United States of America,
April
2024
8.2/10
I had a pleasant stay at this hotel due to its convenient location, which is close to the main town and offers beautiful views of the beach. The staff was incredibly friendly, especially Mr Anderah, who was really helpful. However, the room had a somewhat musty smell which was a bit off-putting, and the air conditioning was too warm at first. Overall, it's a decent choice, but there's room for improvement.
Rooms
7.0
The room I stayed in was spacious, with three rooms including a kitchen and two bathrooms. Unfortunately, there was a musky smell that bothered me because I'm sensitive to that sort of thing.
Service
9.0
The service here is excellent. The staff are all incredibly friendly and attentive, with Linda and Kim at the front desk really standing out for their kindness.
Location
10.0
The hotel is perfectly located, very close to the main town which makes it convenient for exploring. Plus, the views of the beach from the hotel are truly amazing.
Dining
7.0
Dining was decent with a good variety. I appreciated that they offered local organic products, but I felt that more options would be welcome.
Facilities
8.0
The facilities were good overall, though I didn't use all of them. It looks like there's a nice pool area that guests enjoyed.
Joseph
United States of America,
April
2024
7.8/10
I had a mixed experience at this hotel. The views from the balcony were fantastic, and the wooden finishes in the room were quite charming. However, I experienced issues with the bathtub not having hot water and the service didn’t meet my expectations during the maintenance visit. The friendliness of the staff was a bright spot, making for a pleasant stay overall.
Rooms
7.0
The room was beautifully finished with wooden accents and offered an amazing sea view from the balcony. Unfortunately, the bathtub didn’t have hot water and the plug was broken, which required maintenance assistance.
Service
8.0
The staff were very friendly and attentive during my stay. However, the room service could have been quicker, especially when I needed maintenance for the bathtub issue.
Location
7.0
The hotel is conveniently located close to the main town, which was helpful. I enjoyed the amazing beach views but it was a bit of a distance from Labuan city centre.
Dining
9.0
The dining options were excellent with a great variety of delicious food. I really enjoyed the breakfast spread.
Facilities
8.0
Overall, the facilities were good, and it was nice to have a beach nearby. However, there seemed to be room for improvement in certain areas.
David
United States of America,
March
2024
7.0/10
My stay at the hotel had its ups and downs. The location is really nice, though it's a bit out of the center, so you get a peaceful vibe. The rooms were spacious and quite comfy, but they definitely need some maintenance. The service was fantastic, with friendly staff who went the extra mile. On the downside, dining options could use some improvement, especially for breakfast. Overall, it felt like decent value for money considering the service and comfort.
Rooms
7.0
The rooms are comfortable and spacious, although I had several issues like a malfunctioning shower and flickering lights. Despite these problems, the overall comfort during my stay wasn't compromised.
Service
9.0
The service here was excellent. The receptionist and staff were very friendly, kind, and helpful throughout my stay.
Location
8.0
The hotel is conveniently close to the main town and really relaxing, with beautiful views around, although it's a little out of the way.
Dining
5.0
Dining could definitely be improved; the food was below standard in terms of taste and variability, especially for those not used to local dishes.
Facilities
6.0
The facilities are adequate, but they seemed a bit dated and in need of maintenance. However, I appreciated the overall comfort.
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